Help Center

Build a searchable knowledge base your users can browse and search.

DU

Written By Demo UserLast updated 2 months ago

Give your users answers before they ask. The help center is a standalone knowledge base served on its own subdomain (or custom domain) where you can publish articles organized by category.

Get started

Set up your help center — Enable the feature, configure your subdomain, and choose access control
Organize with categories — Create categories to group related articles
Write and publish articles — Author, format, and publish help content

Customize

Use a custom domain — Serve from help.yourcompany.com instead of the default subdomain
Search and discovery — How hybrid keyword + semantic search works

Developers

MCP tools — AI agent tools for managing help content

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Organize with categories

Set up your help centerEnable, configure, and launch a public knowledge base on your own subdomain.Write and publish articlesAuthor, format, and publish help content that users can find and read.Organize with categoriesCreate categories to group related articles and help users find answers faster.Use a custom domainServe your help center from your own domain instead of the default subdomain.