AI & Automation

Quinn AI, workflows, and automation across your workspace.

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Demo User
By Demo User·9 articles
AI & AutomationFind your way around Quinn's two agents and the workflows engine.
2 min read
Build a workflowAutomate routing, SLAs, and housekeeping for conversations and tickets.
4 min read
Configure the Quinn AgentDeploy Quinn to Messenger and control what it knows and says.
4 min read
Give Quinn actionsLet Quinn close conversations, create tickets, and call your own APIs.
3 min read
Knowledge sourcesWhat each agent can draw on when it answers, and where that content comes from.
3 min read
Start from a workflow templateSkip the blank canvas with a gallery of ready-made routing, SLA, and support workflows.
2 min read
Test and monitor QuinnTry Quinn safely in a sandbox, then track how it performs with real customers.
2 min read
Use Quinn CopilotGet AI help drafting replies and answering questions in the inbox.
3 min read
Workflow blocksThe interactive building blocks for guided Messenger conversations.
3 min read